FAQs – City Center Motel

No. Sorry, we require a major credit card to guarantee your room reservation. Please review the terms and cancellation policy before making your reservation.
As soon as you have completed the booking process, a confirmation page will appear in your browser session. This page shows all of your reservation details, including the booking number and your PIN code, so you can access your confirmation online. We will also send you a confirmation email with all of your booking information.
During the booking process you can enter any special requests into the "Special Requests" box on the "Your Details" page. Once you have received your booking confirmation, you can follow up with the hotel directly to confirm that your request can be met. You can find the hotel’s contact details on the Contact Us page of our website.
Simply follow the instructions to modify or cancel your reservation found in your Reservation Confirmation Email. Alternately, you can find the link to Cancel or Modify Your Reservation in the footer of the hotel’s website. Please note, your reservation is not canceled until and unless you receive an email confirmation for the cancellation.
Yes, when you book your stay via the INNsight.com booking engine, we ensure to take every safeguard possible in transmitting and storing any personal data including SSL Encryption and other PCI compliant standards.
You can find our hotel policies on our Overview page where you will find our amenities details, check-in and check-out time, pets and extra person policies, and our hotel’s cancellation policy.
Yes. However, our hotel will only recognize a credit card on which the authorized payee’s name is clearly present and visible, copy of the payee’s identification and a credit card authorization form is completed and faxed back to our property. You can contact us for the Credit Card Authorization Form and for further instructions if your reservation will have a third party payee.
We consider a group to be a reservation of 6 rooms or more. For any group reservations, we request that you contact us directly or use the form that is spawned when you select 6+ rooms in the Check Availability function above.

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What do I need to make a reservation?

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We will need your contact information, a valid ID and credit/ debit card.

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How old do you have to be to reserve?

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You must be 18 and over to reserve you room with us.

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When will my card be charged?

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When a reservation is made directly with us, we charge the card on file 24 hours before the arrival date.

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What´s the cancellation policy?

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From November thru May we ask for a 24hrs advance notice.
From June thru October we ask for 72hrs advance notice.
* One night's lodging will be charged if cancelled after the due notice
Special events: 4th of July/ Hood to Coast we ask for 7 day advance notice.

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What time is check-in & check out time?

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Check-in time is at 4pm or later and check-out time is at noon

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Are 100% Non-Smoking?

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Yes, the City Center Motel is a 100% smoke free property

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Are pets allowed in the room?

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Yes, pets are allowed in all rooms. Let us know in advance that you will be bringing a pet so we make sure you have a pet friendly room.

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What is the pet fee?

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$10.00 per pet per night

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Do you have pet free rooms?

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Although we have rooms where pets are not usually assigned to, we cannot guarantee a pet has not been in the room. We’ve had guests with allergies stay and have not had any issues.

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Do you offer breakfast?

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No, we do not offer breakfast, but we are just 1 block from all the main restaurants.

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Are you ocean view?

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We don’t have any ocean view rooms but we are located just one short block from the beach.

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Do you have a pool & hot tub?

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Yes, we have an indoor heated pool with chair lifts for ADA access. At the moment we don’t have a hot tub.

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Do you have rooms with Jacuzzi’s?

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We don’t have rooms with Jacuzzi’s.

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Do you have handicap accessible rooms?

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We don’t offer ADA rooms at the moment.

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Do you have walk-In showers?

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Yes, please call the property directly to request a walk-in shower. *Based upon availability

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Do the rooms have refrigerators?

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Yes, all of our rooms have mini refrigerators, coffee makers and microwaves.

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Do you have rollaway beds?

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Rollaway beds are not available.

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What do kitchen rooms include?

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We have two kitchen options- The kitchenette rooms and full kitchen rooms.
The kitchenette rooms include; two stove top burners, microwave, micro sink, toaster, mid-size refrigerator, coffee maker, utensils and dishware.
The full kitchen rooms include an oven, full size sink, full size refrigerator, coffee maker, toaster, utensils and dishware.

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Do you have an elevator?

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No, the City Center Motel does not offer an elevator. However if you need bottom floor please give us a call and let us know before arrival and we can try to request a bottom floor room.

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Do you offer wireless internet?

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Yes, we offer complimentary wireless internet throughout the property